ITS Systems Status
| System Name | Status | Details | System Information |
|---|---|---|---|
| AD File/Print | Normal | Normal. | Last Updated: January 11th, 2024 10:03am Central Time |
| Advance | Normal | Normal. | Advance/BSR is an Alumni/Development database system used to track Alumni donations and university fund raising campaigns. Scheduled Downtime: Approximately 2:00 AM to 2:30 AM daily. Last Updated: September 20th, 2025 7:00am Central Time |
| Astra Event/Course Scheduling | Normal | Normal. | Last Updated: November 12th, 2021 8:49am Central Time |
| Banner Finance Reports | Normal | Normal. | Banner Finance Reports are special Crystal reports accessible through the Banner Forms interface. Scheduled Downtime: 1:00 AM to 5:00 AM daily. Last Updated: March 31st, 2025 9:50am Central Time |
| Banner Forms | Normal | Normal. | The Banner pages consist of a client application that accesses the Banner database and is delivered through the web. Banner is the university's ERP (Enterprise Resource Planning) system. Scheduled Downtime: Approximately 2:00 AM to 3:00 AM daily. Last Updated: March 31st, 2025 9:51am Central Time |
| Blackboard (Online Courses) | Normal | Normal | Online course materials used for distance education courses and web-enhanced courses. Last Updated: February 6th, 2026 9:47am Central Time |
| Degree Works | Normal | Normal. | Last Updated: March 7th, 2026 9:34am Central Time |
| Normal | Normal. | E-mail stands for electronic mail and is a means of sending messages from one person to another using the Internet as your carrier, much like using the postal service. The WKU E-mail system includes not only the servers that process and distribute messages, but also webmail servers that allow users to access their mailboxes from a web site. Last Updated: February 9th, 2026 4:02pm Central Time | |
| Identity Management & Authentication | Normal | Normal. | WKU Identity Management & Authentication is used for nearly all enterprise systems to control access to those system. If there are Identity or authentication problems, many systems will not function correctly. Last Updated: January 13th, 2025 8:33am Central Time |
| iWKU | Normal | Normal. | The iWKU is an application for WKU faculty, staff, and students to access various WKU systems and information. Last Updated: July 5th, 2022 10:07am Central Time |
| Mediasite | Normal | Normal. | Mediasite is a lecture capture system that gives faculty and students the ability to record, view and share multimedia content. Last Updated: September 10th, 2025 3:35pm Central Time |
| myWKU | Normal | Normal. | One-stop access to many applications, services and pertinent content, such as E-Mail, TopNet, and Blackboard. Last Updated: April 17th, 2024 4:58pm Central Time |
| Network Infrastructure | Normal | Normal | Scheduled Downtime: ITS Network Services will be performing maintenance on network equipment in the Chiller Plant building on Wednesday March 25 at 6:30AM. Wired and wireless network connectivity will be affected. This maintenance window is expected to last no more than one hour. Last Updated: March 11th, 2026 7:56am Central Time |
| Other | Normal | Data Center Operations will be performing infrastructure maintenance. While due diligence has been completed to ensure stability and we do not anticipate outages, this work is significant and service interruptions may occur. | Last Updated: March 4th, 2026 7:32am Central Time |
| Topnet | Normal | Normal. | Scheduled Downtime: Approximately 2:00 AM to 3:00 AM daily. Last Updated: March 31st, 2025 9:51am Central Time |
| WKU InfoView | Normal | Normal. | The WKU InfoView system (formerly ASA Reports) is an operational reporting system that is accessed through a web client (at infoview.wku.edu). WKU InfoView contains reports primarily oriented towards departments and advisors, but the system also processes finance reports linked from Banner and other reports linked from Topnet. Scheduled Downtime: 1:00 AM to 5:00 AM daily. Last Updated: March 31st, 2025 9:50am Central Time |
| www.wku.edu | Normal | Normal. | The WKU World Wide Web server stores a collection of online documents. This not only includes Western's main web site at www.wku.edu, but also various faculty and staff web sites. Last Updated: March 31st, 2025 9:43am Central Time |